The Oxford dictionary defines crowdsourcing as “the practice of obtaining information or input into a task or project by enlisting the services of a large number of people, either paid or unpaid, typically via the internet.”Ĭrowdsourced delivery, therefore, involves enlisting individuals to deliver goods and interacting with these individuals using the internet. With the growth of the gig economy, however, a new model not involving company employees has emerged: crowdsourced delivery. However, almost all traditional delivery models involved a form of company employees, whether employees of the company manufacturing the goods or whether employees of the company transporting the goods. How to best deliver goods to consumers has been a logistics question since time immemorial. We focus on one aspect of the evolving gig economy: crowdsourced delivery. Their business models have fundamentally changed our society. Companies at the forefront of these changes are Airbnb and Uber. Some of the most visible and impactful societal changes of the last decade are the rapid evolution of the shared and gig economy. INFORMS Workshop on Data Mining & Decision AnalyticsĬhallenges and Opportunities in Crowdsourced Delivery Planning and Operations.Early Career Teachers’ Network Workshop.1st INFORMS Workshop on Quality, Statistics & Reliability.
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